Frequently Asked Questions
It is important to us at St George’s Community Hydrotherapy Pool that new or potential users are well informed; we want your sessions with us to be as beneficial and comfortable as possible, so we have answered some of the most commonly asked questions.
What is hydrotherapy? Hydrotherapy, also known as aquatic therapy, is physiotherapy conducted in a heated pool.
Do I need to be able to swim? No, it is not a swimming pool. The water is 32-36 degrees C (90-97F), which is just below body temperature. The pool measures 7.35m x 4.25m (24 x 14ft) and is 0.80 (2ft 7”) to 1.20m (4ft) deep.
Who can use the pool? Everyone is welcome to use the pool. However, hydrotherapy can be particularly beneficial for anyone with a disability, a long-term health condition or anyone who is rehabilitating from an operation or injury.
How do I book my first session? Simply contact the pool and we will make an appointment for your first session. At this, we will ask you to provide contact details and complete a short medical screening questionnaire called a self-referral form. Once this is satisfactorily completed, you will receive an introductory tour of the facilities and can use the pool and spa. You may then make appointments for further sessions.
Are there any health conditions for which hydrotherapy is not suitable? Hydrotherapy is safe for the vast majority of conditions. However, your health and safety is always a priority for us and for certain conditions, we may require a GP’s signature to confirm that it will be a safe treatment. If you have any concerns regarding this, please mention these when you initially contact us.
What do I need to bring? Please bring your swimming costume, a towel (some users like to have an additional towel for the poolside) a bottle of water and reading glasses for completing the forms, if necessary.
Where is the pool? The hydrotherapy pool is part of St George’s School building. St George's Community Hydrotherapy Pool entrance is on Dogsthorpe Road near the fire station.
The hydrotherapy pool has a free car park approximately 5-20m (16-65ft) walk from the entrance.
St George’s Pool can be reached by public transport. There is a bus stop - Dogsthorpe Bluebell – close to the pool’s entrance. The Stagecoach Citi 2 and Local Link 404 provide a frequent service. Both services depart from Bay 13 at available at www.travelchoice.org.uk or by telephoning Traveline on 0871 200 22 33
What are your opening hours? St George's is open for public and private bookings. All sessions must be booked in advance. See our timetable for the opening times.
How do I contact the pool? You can phone us on 01733 453583 or Email firstname.lastname@example.org
How much will it cost me? Our admission charges are per person entering the pool but we do have special rates for persons requiring carers, and you can save even more by block booking sessions. St George's accepts cash, debit and credit card payments.
Is the pool accessible? St George’s Community Hydrotherapy Pool is fully accessible. The pool has easy to manage steps with a double handrail and a hoist with both chair and sling attachments. It also has hoisting facilities in the changing rooms. The staff are trained to assist with this. The pool also has a shower trolley and a baby changing facility.
Can I bring family members, friends or carers with me? You are welcome to bring family members, friends and carers with you. However, each person entering the pool must complete a self-referral form and be charged at the same rate.
What should I do when in the pool? You can use the pool to exercise or relax in. If you do not have your own exercises and would like some, we can make you an appointment with one of our qualified aquatic physiotherapists who will be able to advise you. We also offer exercise sheets and have a large range of aquatic exercise equipment.
What are the benefits of hydrotherapy compared with land-based physiotherapy? Patients with weak and painful joints and muscles tend to find exercise and movement in the warm water much easier and less painful than land-based exercise. This is because water supports the body and the force of gravity is reduced. The warm water has a relaxing effect.
Are there any side effects? Aquatic therapy is usually well tolerated by most people, but it may leave you tired and slightly sore for up to a day afterwards. This is nothing to worry about, but a sign that aquatic therapy is working. Some users feel better and energized immediately. However, it is very important to inform a member staff if you feel unwell at any time during your session, not to exceed 20 minutes in the pool, and to drink plenty of water for the remainder of the day, as aquatic therapy can be dehydrating.
Is St George’s a charity? St George's has a charitable Friends and Service Users' group. This supports Vivacity which manages St George’s on a not-for-profit basis.
We have many users who have said they would recommend St George’s Community Hydrotherapy Pool to their family and friends and who have shared their stories with us.
Please do not hesitate in contacting us if you have any further questions or would like to arrange a visit or initial appointment. One of our friendly team will be delighted to assist you.
The St George’s Community Hydrotherapy Pool team looks forward to welcoming you to the pool.